By Emmanuella Oghenetega
The Nigerian Communications Commission (NCC) and Federal Competition and Consumer Protection Commission (FCCPC) has signed a historic Memorandum of Understanding (MoU), signifying a joint step towards enhancing a joint regulatory efforts in protecting telecom consumers.
Speaking during the signing ceremony, the Executive Vice Chairman/CEO, Nigerian Communications Commission (NCC), Dr. Aminu Maida stated, “this occasion is one that I would describe as long coming. It is the outcome of healthy engagements and events that have strengthened the resolve of both our institutions to protect the Nigerian consumer, especially in the communications industry.
“Today, we celebrate the beginning of a strategic partnership between two critical regulatory institutions, each committed to advancing the welfare of the Nigerian people through fair competition and robust consumer protection frameworks.
In a statement signed by Kunle Azeez, Manager, Media Relations Management, the NCC CEO stated; “In an era of rapid technological advancements, the significance of collaboration between regulatory bodies cannot be overstated. The telecommunications sector, in particular, has become the cornerstone of Nigeria’s economic and social development.
“This makes it imperative that we ensure a level playing field for all stakeholders while protecting consumers who depend on reliable and affordable communications services.
“This MoU is a testament to our shared vision of fostering a transparent, competitive, and consumer-focused telecommunications industry.
“By aligning our efforts, the NCC and FCCPC aim to avoid regulatory uncertainty and create clarity for the benefit of all stakeholders in the communications sector and in furtherance of their joint responsibility to ensure the realization of the Federal Government’s Ease of Doing Business objectives.
“Our partnership also highlights the importance of synergy in regulatory oversight. The challenges we face today—whether they relate to market abuses, consumer rights violations, or the complexities of a digital economy—demand a united front and a consistent approach to policy implementation. This MoU will ensure that our respective mandates are harmonized to achieve maximum impact”, he stated.
In his opening remarks, Mr. Tunji Bello, the Executive Vice Chairman/Chief Executive Officer of the Federal Competition and Consumer Protection Commission (FCCPC), stated that by design, regulations are often interwoven and overlapping.
“The principle behind overlapping regulations is simple: it serves as a mechanism to prevent issues from slipping through the cracks.
“This explains the interwoven relationship between the Federal Competition and Consumer Protection Commission (FCCPC) and the Nigerian Communications Commission (NCC).
“It ensures that if one agency, due to certain limitations, fails to identify or address a consumer issue or regulatory violation, the other agency, potentially with a different perspective, will be able to step in effectively.
“This highlights the importance of Section 105 of the Federal Competition and Consumer Protection Act (FCCPA) 2018, which explicitly provides for cooperation and collaboration between the FCCPC and sector regulators. This synergy is critical to ensuring comprehensive oversight and consumer protection without regulatory conflicts or duplications.
“By this, we are also making life easier for the generality of consumers in dealing with two government agencies on the same issue at the same time.
“The signing of this MoU today symbolises the convergence of two diligent government agencies in compliance with legal requirements to eliminate regulatory gaps in the telecoms industry.
“Guided by our shared vision, this partnership will benefit both operators and consumers. It will foster harmonious collaboration between our organisations, streamline operations for telecoms operators through a one-stop-shop approach in many instances, and ensure robust consumer protection, fair competition, and the eradication of exploitative practices.
